Privacy Policy

Last Updated: 20 July 2026

At Talk With Children, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Talk With Children provides resources, information, and support designed to help parents, caregivers, educators, and professionals communicate effectively with children.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: hello@talkwithchildren.co.nz

Information We Collect

We may collect the following types of information:

Information You Provide

When you contact us, submit an enquiry, complete a form, subscribe to a newsletter, or access our services, you may provide information such as:

  • Name
  • Email address
  • Phone number
  • Organisation name
  • Any information you include in messages or enquiry forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website addresses

This information helps us improve the performance and user experience of our website.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Send newsletters or communications you have opted into
  • Improve our website and services
  • Monitor website performance and security
  • Meet legal obligations

We will only use your information for purposes that are lawful and relevant to our services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, although some website features may not function correctly.

We may use analytics services such as Google Analytics to understand website traffic and visitor behaviour.

Email Communications

If you choose to subscribe to our newsletter or receive updates, we may send you information about our services, resources, events, and news.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Sharing Your Information

We do not sell, rent, or trade personal information.

We may share information with trusted third-party service providers who assist us in operating our website or delivering services, including:

  • Website hosting providers
  • Email marketing platforms
  • Analytics providers
  • Professional advisers when required

These providers are required to keep your information secure and only use it for authorised purposes.

We may also disclose information if required by law or to protect our legal rights.

Protecting Children's Privacy

Protecting children's privacy is very important to us.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by law.

If you believe a child has provided personal information through our website without appropriate consent, please contact us so we can investigate and, if necessary, remove the information.

Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any external websites you visit.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you and ask us to correct any inaccurate information.

To make a request, please contact us using the details provided above.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices.

Any updates will be published on this page, and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Talk With Children

Email: hello@talkwithchildren.co.nz